If one of your external connections is not properly importing media, this article will help you troubleshoot the issue.
If you're still having issues with getting your videos to import into Searchie after checking out the articles below, please submit a ticket to our helpdesk.
Manually Sync a Folder - This is a way that you can check if all of the video content corresponding to a particular folder is being pulled into Searchie properly.
Add the Searchie app to your Facebook group - If you do not have the Searchie app in your Facebook group/page settings it won't be able to pull live videos from that group.
Refresh your Facebook account content - Refreshing your account may bring in new groups or resync existing ones.
Facebook is not pulling in my new groups or pages into Searchie - If all else fails, you can reattach the Searchie app through these steps and it should bring you your most up to date content after this process.
Manually Sync a Folder - See description above.
Create an Access Token for Vimeo Uploading - If you are getting started with Vimeo uploading, you'll need an access token. This token is only available to Vimeo Pro Plan members and above.
Creating a folder inside Vimeo and Moving Videos in Vimeo - Searchie is only able to pull in videos from Vimeo that are contained within a folder in Vimeo. Move the videos you want in Searchie into a folder you've created in Vimeo.
Link a Podcast to your Searchie Account - If you have already linked a podcast but it is not pulling audio to Searchie, this article will help you make sure you're getting the podcast link from the correct location.